Blog and Resources
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Blog entries
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Blog entries
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XO Laptops for Haiti
Nicolas Negroponte sent out a recent e-mail plea to former Give 1 Get 1 (G1G1) program participants. I am a proud participant.
At the end of 2007 I, like many others participated in the Give One Get One program of One...
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Lessons in Customer Service and Social Media
Recently, one of our employees endured a poor customer service experience. So what to do? Like many, they turned to social media to vent their frustrations in attempt to elicit a response from the company. We also recognize that...
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A Week of Learning
There are many opportunities this week for some great learning opportunities. Best of all, they are all FREE! I'll be splitting my available time between two major initiatives this week: Social Media Tools Week and LearnTrends 2009.
How to participate in...
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Hey there friend... Wave?
It's been a busy few weeks with some looming project deadlines, so I received a nice pick me up on Tuesday when Google informed me that I was receiving my Google Wave invitation. Now two days later, a whole bunch...
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Lessons from New Media Atlanta
 Friday September 25, 2009 will mark an inflection point for social media events in Atlanta. The question is, in what direction are we trending. Atlanta has several Social Media events already. They range from...
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A Great Social Media Game/Activity to Try
My friend, Steve Gasser, has developed a great little 20 - 30 minute game/activity for Social Media presentations/workshops. While his is targeted at the non-profit sector, the materials can easily be adapted to almost any other industry.
New eBook from Elliott Masie [FREE]
A quick blog post for those in the learning world. Elliott Masie has a new ebook available for free. It's a very quick read full of insightful tips and thoughts to consider. I especially like the quick article on Talent...
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I Want to be KISSed
Ok, I'll admit it... I'm a closet KISS fan. Yes, the rock band KISS. Being a closet KISS fan, I hadn't looked for them online outside TicketMaster searches. I also have to admit that I was curious a few months...
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The World Spins Faster Starting Today
It seems that the social media world has been on fire lately. To many it seems like overnight. It really hasn't been overnight, it's been creeping into the mainstream and now is poised to reach (if it hasn't already) mass...
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Persuading With Pictures
About a year ago, I found this odd, square shaped book on sale titled “The Back of the Napkin” by Dan Roam. I devoured this book. I mean I devoured it. For those that know me, they...
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